Frequently Asked Questions
Is it free to request a quotation?＋
Yes. Posting a requirement and receiving quotations is completely free for buyers. You only pay for the goods you purchase.
How do I request a quote?＋
Use the Request a Quotation page to submit your product, quantity, destination and terms. We match your requirement to verified suppliers and send you competitive quotes, usually within 24 hours.
What products do you trade?＋
We trade across three verticals: interior & building materials, agri-commodities, and metals & scrap (ferrous and non-ferrous). We also source custom products on request.
How is quality assured?＋
Every shipment goes through supplier vetting, sample approval, in-process checks, third-party pre-shipment inspection and full documentation.
Which payment terms do you support?＋
Common terms include LC at sight, TT advance, DA and DP. The exact terms are agreed per transaction based on order size and relationship.
Which Incoterms do you offer?＋
We work on FOB, CIF, CFR, EXW and DDP depending on your preference and destination.
Which countries do you ship to?＋
We actively serve 40+ countries across the Middle East, Africa, Europe, the Americas and Asia-Pacific, with warehousing hubs in UAE, Kenya and Germany.
Can I get private-label or custom packaging?＋
Yes. We offer white-label manufacturing, custom branding and bespoke packaging across all categories.
How do suppliers join the network?＋
Apply via Become a Supplier. Our onboarding team verifies your company and credentials, after which you start receiving relevant buyer enquiries.
How long does delivery take?＋
Lead times vary by product and order size, typically 15-50 days. Each product page lists an indicative lead time.
Still have questions?
Contact our trade desk